Hoyoyo - Your Japan Proxy Purchasing Assistant

Our acceptance of various international mail items has been temporarily suspended due to the novel coronavirus pandemic. Meanwhile, we will resume or temporarily suspend acceptance of mail items as shown in the table below from August 7.

Resumption

✔: acceptable, X: acceptance suspended, -: unacceptable, *: acceptance of surface parcel-post items suspended, ** acceptance of surface letter-post items suspended

Suspension

✔: acceptable, X: acceptance suspended, -: unacceptable, *: acceptance of surface parcel-post items suspended, ** acceptance of surface letter-post items suspended

For details on the countries and territories to which acceptance of mail is still temporarily suspended as of August 7, please see the https://www.post.japanpost.jp/int/information/2020/0806_01_01_en.pdf. We continue to temporarily suspend acceptance of mail items destined to these countries and territories because their postal operators are still not accepting inbound postal items and/or our transportation performance remains significantly reduced due to reduction of flights from/to Japan. Items which have already been accepted and cannot be dispatched to their destinations will be returned from the delivery offices to the senders in order.
In addition, because of the global reduction of flights, considerable delivery delays are expected for accepted outbound mail items.

We sincerely apologize for the inconvenience. It would be appreciated if you would kindly understand this situation in advance.